Case Manager
HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.
The case manager will be responsible for processing, monitoring, supporting, and organizing cases for program applicants. S/he will be directly involved with program participants and provides resources and assistance applicable to each case. S/he is in charge of planning, supporting, and working with program applicants: S/he schedules classes and events for program applicants under the direction of the program director. The case manager must be highly organized, empathetic, compassionate, non-judgmental, and eager to help vulnerable populations.
Rate of Pay: $23 per hour
Work Schedule: M-F (9 am- 4 pm, or if required 9 am – 5 pm) Full-Time (Max 30 hrs/wk)
Duties and Responsibilities
- Provides program orientation presentations to prospective program applicants.
- Answers programmatic questions to eligible program participants.
- Enters eligible applicants’ information into the program’s database to obtain appropriate outcomes for the program.
- Organizes eligible program applicant folders and prepares them for auditing when required.
- Scans and uploads eligible program applicant’s documentation into e-folders.
- Provides TABE reading test to program applicants.
- Prepares applicant’s security guard licensing filings for submission.
- Understands the applicant’s needs, and works with the program director to develop strategies to help the client obtaining his employment goals.
- Provides support to the program director over the program’s needs, including providing program progress statistics.
- Prepares outreach events to inform the community of the purpose of our program and the importance of our services in the local, and city environments.
Requirements and Qualifications
- Applicant must possess a minimum bachelor’s degree is preferable;
- The ideal candidate has excellent written and spoken communication skills
- Time management skills (punctual); organized and prioritization are a plus.
- Able to organize and manage large amounts of files, schedules, dates, and information
- Able to work with little or no supervision, multitask and achieve proposed goals within a timeframe.
- Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Google package
Education and Experience
- Applicant must possess a minimum bachelor’s degree.
- 2-year experience working with the community in a similar setting.